Windows RDS Server (2016) - White bar at top of maximized window (Chrome & Explorer are both effected)

AB501UT!0N 1 Reputation point
2022-02-24T23:49:54.557+00:00

Hi All,

I have multiple 2016 RDS servers that are having an issue where only a couple of users are getting a large white bar at top of a maximized application/window (Chrome & Explorer are both effected).

I originally posted a question on these forums over two years ago and did not get a solution, so I am trying again!

Original Post - https://answers.microsoft.com/en-us/windows/forum/windows_other-performance/large-white-bar-at-top-of-maximized/8c7f3697-ed0c-4745-9c9f-9fb1c0865c21?tm=1573448520165&rtAction=1574119868133

Setting the following registry key via Group Policy did fix the issue for some users but there are others on the same terminal server which are still affected.

177703-image.png

If anyone can please provide me with help regarding this issue that would be great. Thanks :)

Thanks - Chris

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,389 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,205 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,261 questions

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Limitless Technology 43,966 Reputation points
    2022-02-28T15:23:53.58+00:00

    Hello @AB501UT!0N

    The procedure is very straight forward and should apply to your clients equally. In this scenario, I would recommend to focus in the GPO applying into the computers and if they are receiving correctly both the policy and it applies successfully the change.

    The reasons can be different, but usually there are some permissions or security softwares that may prevent both the policy or the registry change.

    There is also a very good guide provided by a community expert in case you want to review the GPO creation process, at: https://learn.microsoft.com/en-us/answers/questions/483000/regedit-gpo-does-not-apply-but-it-is-downloaded-by.html

    Hope this helps with your query,

    --
    --If the reply is helpful, please Upvote and Accept as answer--

    0 comments
  2. AB501UT!0N 1 Reputation point
    2022-03-01T02:18:02.263+00:00

    Hi LimitlessTechology,

    I don't have any issues with the Group Policy applying but rather with the white bar issue that randomly happens for some users on a Windows 2016 RDS server.

    The reason I mentioned the Group Policy fix, is because it seems to stop the white bar issue happening for some staff members but not others, even though it is applying correctly for all users of the RDS server.

    So in summary, I want to know if Microsoft has released a permanent fix for the white bar issue, so the users of the RDS server don't have to keep logging on and off to get rid of the white bar issue.

    Thanks - Chris