Share via

Error accessing sharepoint site.

Glenn Maxwell 10,781 Reputation points
2022-02-25T11:20:57.863+00:00

Hi All

i have a sharepoint site when i click it i see the message 404 NOT FOUND

https://contoso.sharepoint.com/sites/site01

I have logged into sharepoint admin center--Active Site-General-URL-i have added myself as the owner but still i am getting the error. i suspect this could be someone might have renamed the site. experts guide me

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
10,300 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,386 questions
SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,900 questions
0 comments
Accepted answer
  1. Echo Du_MSFT 17,141 Reputation points
    2022-02-28T02:15:05.563+00:00

    Hi @Glenn Maxwell ,

    Long time no see, how are you?

    If you access a sharepoint site and get 404 NOT FOUND error. And then go to the SharePoint Admin Centre and still see it in the list, but clicking the link still give the 404 error above. This means that the Home Page has been deleted. To get it back, go to any other sharepoint site, then Site Contents.

    Please follow the steps:

    1.Copy all the text in yellow below once in Site Contents:

    178200-1.png

    2.Go to the sharepoint site where you get the 404 error and paste it to the end of the link after the site name:

    178301-2.png

    3.The page will display in the Site Contents screen. Then, click on Recycle Bin:

    178170-3.png

    4.Tick the box next to Home and then Restore :

    178311-4.png

    5.The site is restored.

    178256-5.png

    Thanks,
    Echo Du

    =========================================

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    8 people found this answer helpful.

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Alberto Zannol 1 Reputation point
    2022-12-02T23:10:56.133+00:00

    even adding the "_layouts/15/viewlsts.aspx?view=14" it keeps showing me the 404 FILE NOT FOUND error message.

  2. Myles Devlin 0 Reputation points
    2024-07-24T10:17:04.98+00:00

    If you have managed to restore the Home page, but still get 404 error when pointing to the site.

    Click on Pages from menu, this will open... Site Pages.

    Click the Home.aspx, which should display the Home Page.

    Click Edit button in top right (which should put page in "Edit" mode)

    Click Republish button in top right

    Once done when you point to the root of your site... https://mysite.sharepoint.com/sites/mysite

    You should get to site and 404 Error should be gone.

    0 comments