I had 2 hours of arguing with Intuit's support group. The best I could get from them is that they are telling me something has changed on our network and that we present a medium security risk, but they have no idea why.
Thank you
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I am looking for any help with what I am being told is a security issue by Intuit. I do not know what or where it is.
We use Intuit products (Lacerte Tax and QuickBooks). About a week ago Lacerte began requiring 2FA for all users on our network EVERY time they login. We do not have this configured. We thought it was Lacerte related, but see this across all the Intuit on line products. If I login from my home LAN I do not have this issue.
They indicate that this has to do with their systems seeing our client(s) as a medium security risk (or similar). As stand alone workstations and users running on our RDS server both have the issue, I am skeptical that it is a server problem.
Does anyone have any thoughts or seeing similar behavior?
I had 2 hours of arguing with Intuit's support group. The best I could get from them is that they are telling me something has changed on our network and that we present a medium security risk, but they have no idea why.
Thank you