Server 2019 reverting Updates 02/2022 (KB5011267 and KB5010351)

Concept BR 21 Reputation points
2022-02-26T19:00:28.553+00:00

Hi guys,

first time a cannot solve a problem by myself regarding windows updates.

After reboot the server (Windows 2019 Standard -1809) reverts the update. CBS.log shows me that error:

==Error Summary Start==
000004e8 (F) Installer: Per-User Registry Installer Binary Name: wcp.dll ErrorCode: 80070002 Phase: 31 Mode: Delta Component: NONE[gle=0x80004005]
==Error Summary End==

Details from the log file before that summary lines:

Error                 CSI    0000046c (F) STATUS_OBJECT_NAME_NOT_FOUND #148442# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0, name= ("null")}, da = (KEY_READ|KEY_WOW64_64KEY), oa = @0xd0842fbb88->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[60]'\Registry\USER\S-1-5-21-2161870613-4270682958-2393629042-500'; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 2217720168)[gle=0xd0000034]  
  
CSI    0000046d@2022/2/26:18:15:00.192 (F) onecore\base\wcp\sil\ntsystem.cpp(5348): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)  
[gle=0x80004005]  
  
 CSI    0000046e (F) STATUS_OBJECT_NAME_NOT_FOUND #148441# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0, name= ("null")}, da = (KEY_READ|KEY_WOW64_64KEY), oa = @0xd0842fbb88->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[60]'\Registry\USER\S-1-5-21-2161870613-4270682958-2393629042-500'; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 2217721164)[gle=0xd0000034]  
  
CSI    0000046f@2022/2/26:18:15:02.754 (F) onecore\base\wcp\sil\ntsystem.cpp(5348): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)  
[gle=0x80004005]  
  
CSI    00000470 (F) STATUS_OBJECT_NAME_NOT_FOUND #148440# from Windows::Rtl::SystemImplementation::CBufferedRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0, name= ("null")}, da = (KEY_READ), oa = @0xd0842fc078->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[60]'\REGISTRY\USER\S-1-5-21-2161870613-4270682958-2393629042-500'; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 2217721712)[gle=0xd0000034]  
  
CSI    00000471 (F) STATUS_OBJECT_NAME_NOT_FOUND #148438# from Windows::Rtl::SystemImplementation::CUserProfile::OpenProfileRootKey(...)[gle=0xd0000034]  
  
CSI    00000472@2022/2/26:18:15:02.770 CSI Advanced installer perf trace:  
CSIPERF:AIDONE;{f60fff05-7c5c-48dd-a1d2-b75aa14ad9b4};(null);2936983us  
2022-02-26 19:15:02, Info                  CSI    00000473 End executing advanced installer (sequence 0)  
    Completion status: HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND)   
  
CSI    00000474 (F) Failed execution of queue item Installer: Per-User Registry Installer ({f60fff05-7c5c-48dd-a1d2-b75aa14ad9b4}) with HRESULT HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND).  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable[gle=0x80004005]  

May somone help me to solve that?

Best regards

Juergen

Windows Server
Windows Server
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Accepted answer
  1. Limitless Technology 44,001 Reputation points
    2022-03-02T14:50:23.413+00:00

    Hello @Concept BR

    By the different errors, seems like there is some type of corruption on manifests for updates. Please try the next:

    -Clean the WinSxS folder: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/clean-up-the-winsxs-folder?view=windows-11
    -Reset manually your Windows Update components: https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually
    -Perform a Windows image repair: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/repair-a-windows-image?view=windows-11

    If the issue still persists, please generate WindowsUpdate.log and check for specific errors there as if will be more precise on what happens with the Update engine.

    Hope this helps with your query,

    --
    --If the reply is helpful, please Upvote and Accept as answer--

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  1. Concept BR 21 Reputation points
    2022-04-10T11:15:53.207+00:00

    Thank you! Today i tried your solution. Now everything worked fine!

    Best regards

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