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Automatic creation software metering rules not working - manual rules work fine

Mpawlak13 1 Reputation point
2022-02-27T16:24:20.623+00:00

I have done several MECM installs in the past and have not had an issue with the "default" 10% (100 rule) automatic creation of disabled rules. I have an instance now where after a period of several days (weeks) no rule are created based on usage in the environment.
I find it strange that the "initial" 100 rules or any rules for that matter are not present in the console.
I know a lot of forum/user posts suggest not using automatic rules but I think this this should be an easy feature to enable for production nonetheless.

The swmproc.log
Moved 1 .MUX files from the inbox to the processing queue.
52 records added to database. $$<SMS_SOFTWARE_METERING_PROCESSOR>

Auto Create Disabled Rule: 1 $$<SMS_SOFTWARE_METERING_PROCESSOR><01-18-2022 09:03:37.921+360><thread=31876 (0x7C84)>
Auto Create Percentage: 10% $$<SMS_SOFTWARE_METERING_PROCESSOR><01-18-2022 09:03:37.921+360><thread=31876 (0x7C84)>
Auto Create Threshold: 100 rules $$<SMS_SOFTWARE_METERING_PROCESSOR><01-18-2022 09:03:37.922+360><thread=31876 (0x7C84)>

The mtrmgr.log
Process ID 19488 is for process C:\Users\samuser\AppData\Local\Microsoft\Teams\current\Teams.exe]
GetShortPathName failed for C:\Users\samuser\AppData\Local\Microsoft\Teams\current\Teams.exe, error 5

Thank you

Microsoft Configuration Manager
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  1. Garth 5,801 Reputation points
    2022-02-28T12:03:26.163+00:00

    Automatically created rules are NOT enabled by default. Therefore nothing will be captured by them. Imo the auto rules are useless as they will have OS tools which no one cares about. Whereas manual rules will only included those sw titles that you care about.

    1 person found this answer helpful.
  2. AllenLiu-MSFT 43,061 Reputation points Microsoft Vendor
    2022-02-28T07:35:49.393+00:00

    Hi, @Mpawlak13

    Thank you for posting in Microsoft Q&A forum.

    You may try to run meter summarization tool under C:\Program Files\Microsoft Configuration Manager\tools\ServerTools to see if it helps:
    .\runmetersumm.exe CM_PS1
    Note: Replace “CM_PS1” with the name of your site database name

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