I can't find my Instagram account in the app even though I added it a while ago

Question

When I tried to open your account in Instagram, it asked me for the two-factor authentication code, but when I went to the application, I did not find the account in the new phone, knowing that the rest of the accounts are only Instagram, and because I cannot open my account in Instagram even though I have activated the backup

Answer 1

Hello @AL-MIRZA Hussein

Have you tried to click on " Transfer accounts"???

Regards!

Answer 2

It seems like you're experiencing some issues with two-factor authentication and restoring your Instagram account on a new phone. Here's a response that could help address this concern:

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I'm sorry to hear about the trouble you're facing with your Instagram account and two-factor authentication. It can be frustrating when you're asked for the authentication code but can't find your account on the new phone, especially when you've activated the backup.

To resolve this, here are some steps you can try:

1. Check the Username: Ensure that you're using the correct username when trying to log in. Sometimes, a small typo can cause issues.
2. Check Your Backup: Verify that the backup you've activated includes your Instagram account. You can usually check this in the settings of your phone's backup and restore feature.
3. Contact Instagram Support: If you're still unable to access your account, it might be best to reach out to Instagram's support team. They can provide more specific assistance and might be able to help you recover your account.

Additionally, make sure your phone's date and time settings are correct, and your internet connection is stable when attempting to log in. These factors can sometimes affect the login process.

I hope you're able to resolve this issue and regain access to your Instagram account soon. If you have any more questions or need further assistance, feel free to ask. Best of luck!

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This response offers advice and guidance on steps to take when dealing with a two-factor authentication issue on Instagram and suggests reaching out to Instagram support for further help.