Can't create anchor,CloudManager_ErrorServerError:Service unavailable or unspecified error found

qfy123 6

Hello,I’m trying to use this demo--mixed-reality-robot-interaction-demo.I built this Unity app myself and when I want to create an anchor,I get error messages

Attempting to create anchor
CloudManager_ErrorServerError:Service unavailable or unspecified error found
Error While Creating The Anchor:Exiting
Warning:Max Proximity Light Count (2) Exceeded

The SDK version is 2.8.1.ASA config and network is all OK.I checked my azure portal,all data are 0.How can I fix this?

1 answer

QuantumCache 20,346 Reputation points

2022-02-28T22:47:10.193+00:00

Hello @qfy123 ,
I hope this helps with your initial query! Please give this a try with below sugestions!

Make use of the tool to add packages : Welcome to the Mixed Reality Feature Tool

The Mixed Reality Feature Tool is a new way for developers to discover, update, and add Mixed Reality feature packages into Unity projects.

Download ASA packages

Reference : Similar SO thread: This could be multiple things. For example not specifying your Azure Spatial Anchor Service details (account ID, account domain + primary key) in your project.

Related Github Issue: https://github.com/microsoft/mixed-reality-robot-interaction-demo/issues/16#issuecomment-1054135087

Hello, now I finally solved all the problems, it seems to be the problem of the docker container. After I switched to ubuntu, I ran docker again, and the console output was the same as in the video. The missing part was there. Jackal can move, everything is normal. Thank you for your help these days!

Please comment in the below section to get more help in this matter, happy to help!
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qfy123 6 Reputation points

2022-03-01T06:07:48.083+00:00

Hello @QuantumCache ,
I followed your sugestions.But still not available. I used unity2020.3LTS and 2019.4LTS to import the demo project respectively, 2020.3LTS has a lot of errors, and 2019.4LTS is the version I used in the question to build normally. And I also tried to use MRTK, but I don't know which packages should be imported, and when I open the project with 2020.3LTS, the menu bar only displays MRTK without rosbridge client, and the configuration file cannot be modified in ManagerScene because of a compilation error. I would like to know if this demo can be used on your device now?

QuantumCache 20,346 Reputation points

2022-03-01T14:26:06.087+00:00

Hello @qfy123 , Could you please attach a few more error details such as screenshots of errors and logs to the original question, I will check with my team on this!

qfy123 6 Reputation points

2022-03-01T15:12:45.23+00:00

Thank you for your reply. When I opened the project with Unity2020.3LTS, it prompted me to compile errors, I chose to enter safe mode, in safe mode, this is the output of the console.178885-console-log.txt
And the script is not available.

And I import these packages with MRTK.

After importing, the console output is as follows：

Assets\MRTK\Core\Utilities\Editor\Setup\MixedRealityProjectConfigurator.cs(294,20): warning CS0618: 'EditorSettings.externalVersionControl' is obsolete: 'Use VersionControlSettings.mode instead.' Assets\MRTK\Core\Utilities\Editor\Setup\MixedRealityProjectConfigurator.cs(302,13): warning CS0618: 'EditorSettings.externalVersionControl' is obsolete: 'Use VersionControlSettings.mode instead.' Assets\MRTK\Core\Utilities\Editor\Setup\MixedRealityProjectConfigurator.cs(346,51): error CS0117: 'PlayerSettings' does not contain a definition for 'GetAvailableVirtualRealitySDKs' Assets\MRTK\Core\Utilities\Editor\Setup\MixedRealityProjectConfigurator.cs(356,32): error CS0117: 'PlayerSettings' does not contain a definition for 'SetVirtualRealitySDKs'

QuantumCache 20,346 Reputation points

2022-03-01T15:35:20.697+00:00

Thank you!, We will get back to you!

QuantumCache 20,346 Reputation points

2022-09-01T23:34:20.333+00:00

Posting the comment by OP in GIthub
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Can't create anchor,CloudManager_ErrorServerError:Service unavailable or unspecified error found

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