How to manage iPhone data wipe using Intune

Question

Hi all,
I do not have a lot Intune experience and I do not know how to manage this topic properly.

Inside company, there are some mobiles (iPhone) that company periodically assign to some employees,
for example company give iPhone01 to Employee01 for just 3 weeks.
After this short period, Employees01 is going to give back company iPhone to IT department.

I need to wipe iPhone Intune enrolled device when mobile come back to IT departement, so I can give the same mobile to another employee.

Which is the best way to manage this data wipe for my case?
Can I avoid to delete and enroll mobile again to Intune and Apple Business Manager?

In this moment we enrolled this mobiles using Intune with Apple Configurator 2 and it is working fine.

Thanks a lot for your help
Federico

Answer 1

@Federico Coppola Thanks for posting in our Q&A.

For this scenario that give the iPhone to a new user, the official method is the Wipe action.
https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#wipe
However, it is needed to re-enroll the device after the wipe action.

Currently, all the remove actions will remove the device from intune management. There is no method to keep the device managed by intune after these remove actions.

Thanks for your understanding.

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Answer 2

Hi @Lu Dai-MSFT ,

> However, it is needed to re-enroll the device after the wipe action.

Okay.
Does it mean start iPhone again and I can type Office365 credential after that I accept "Remote Management"?

Do I need to re-register iPhone using Apple Configurator 2?

Thanks a lot!