During servicenow azure integration and following all steps, getting this error at azure end- "HTTP 403: The request was rejected by the Secure Webhook endpoint. Make sure you have the required authorization."

archana thapliyal 1

I have registered one application and created secure webhook at azure.
Everything is fine at servicenow end. Please suggest.

archana thapliyal 1 Reputation point

2022-03-01T12:01:40.997+00:00

@archana thapliyal https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/event-management/task/azure-events-authentication.html

I have all followed the steps in this doc and ServiceNow side all is well.

Please suggest from azure end?
archana thapliyal 1 Reputation point

2022-03-02T09:41:30.067+00:00

@archana thapliyal I have followed all the steps given in the websites at azure end. But still its failing with http error 403.
Siva-kumar-selvaraj 15,551 Reputation points

2022-03-04T06:59:39.013+00:00

@archana thapliyal ,
Could you please confirm, are you referring to below article? Looking at error 403 which means access to the requested resource is forbidden ServiceNow. The service understood the request, but did not like the request.

https://learn.microsoft.com/en-us/azure/azure-monitor/alerts/itsm-connector-secure-webhook-connections-azure-configuration

Hope this would require expertise from Azure Monitor hence added appropriate Tags to get expertise. Thanks.
Aluri, Sreedhar 21 Reputation points

2022-05-19T13:32:24.58+00:00

@archana thapliyal @sikumars-msft please let me know if this issue is addressed we are getting a similar error. OAUTH integration with servicenow is getting this error but basic auth is working fine.

1 answer

Satyendra 0 Reputation points

2023-01-16T13:16:00.8766667+00:00

Hi did it get resolve?
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