My WD DX4000 Sentinel storage OS server 2008 hacked by RAMSOMWARE

Question

Dear Forum

Is there a solution to remove or restore my WD DX4000 drive to factory settings. Or how can I login as there is no Safe Mode available. Any expert with RANSOMWARE experience I will be highly thankful to him/her.

If you need any more information do not hesitate to reply in the thread. I will be happy to make any way of communication to resolve my issue ASAP. Data is not important but recovering the device to factory setting is.

Thanks and regards
Abby

Answer 1

Hi,

Since it is a third party storage device, we suggest that you could contact the WD support for help.

Please kindly check if below link contain the driver that you can download to restore.
https://support-en.wd.com/app/products/product-detail/p/1476

Also, you can ask the WD Community for more assistance,
https://community.wd.com/c/wd-legacy-products/wd-sentinel-products/98

Best regards,

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