Hi @JKFrancis
If you have any other account on the PC try logging from the other account and see if you can unpin these apps from the start menu. If you can remove it from the other account then most probably the user account might be corrupted.
However, if it is not working in other accounts, I would suggest you Restore Default Start Screen Tiles.
- Open the CMD as admin rights.
-Enter the following command: %LocalAppData%\Microsoft\Windows, which will open the Microsoft Windows App-data folder.
-Scroll down to find these two files, namely, the item-data file and the item-data. bak.
-Select both files to delete, right-click on it and select the Delete option to send it to the Recycle bin.
-Restart your PC or log out and log in again. Now you will see Windows Start Screen reset to default tiles.
-Now re-arrange the tile as you want and new tiles will also be created automatically when you install any apps from Store.
Hope this resolves your Query!!
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