Tax profile expired but "launch tax form" button not work

Gianfranco Percopo 16 Reputation points

My tax profile has expired. I clicked on the edit button but when I get to the last step (Tax form) the "launch tax form" button doesn't work. I contacted support but they haven't solved the problem for days. I don't know how to do it.


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  1. Gianfranco Percopo 16 Reputation points

    Yes i did it. Do not use the support form in the Partner Center, but contact Microsoft Customer Support directly. I spoke, after a long ordeal of various emails, with Elena T., head of Microsoft customer support. He is a very professional person. Details Elena T. (Executive Customer Relations Customer Service & Support (CSS) Standard working hours: Mon-Fri 8:30AM-4:30PM GMT

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