Open a case with Microsoft Support

Question

Hello,
I'm trying to open a case with Microsoft for an issue with Windows 2012 R2. However, when i try to purchase a support pack, i get the error below:-

https://support.serviceshub.microsoft.com/supportforbusiness

Professional Support 5-pack (Business hours support)
Total
CA$1,475.00
Before applicable taxes*
You will be charged immediately. This transaction is subject to the Microsoft Services Agreement.
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An unexpected error occurred. Please try again later or avoid using incognito mode.

Please advise.

Answer 1

You can call them here to follow up
1 (800) 642-7676

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

It doesnt work. It keeps saying to use the portal. There is no way to speak with someone?

Answer 3

Not interested in this service

Answer 4

I want to opwn i new case file

Answer 5

NEED TO OPEN A CASE FILE TO ADDRESS 2 ACCOUNTA PAID FOR THAT HAVE NEVER WORKEDRRENT ISRSUE IS NOT ABLE TO ENTR RECOVERY KET FOR BITLOCKER