HELP: No backup Microsoft Authenticator app, no access to my accounts

Sharon 6 Reputation points


I have a new phone and I installed my apps I had including the Microsoft Authenticator app. I didn't check the iCloud backup so I don't have a backup of anything.

Now if I want to set up my accounts it asks for QR codes. I use 2FA for Gmail and Facebook. I don't know what to do because it means I can never get access to my accounts anymore :-(

Can anyone help me?


Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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