Mic problem

Question

My mic suddenly doesn't work on my MsTeam & Discord (apps) but the Discord (browser) still works. I have check my mic setting and it only show Skype and Sound Recorder, both apps mentioned before does not show up in the setting.

How do I fix this?

Answer 1

Hi @AULIA SEKAR SARASWATI ,

Is it an external microphone? If yes, please try unplugging it and plugging it back in to see if it can help.
If you happen to have another microphone at hand, it's also suggested to try switching to a different device and check the result. This helps eliminate whether it's an issue with the particular device.

Then from the perspective of Microsoft Teams client, please go to the ellipsis (...) menu next to your profile picture in the upper-right of the Teams app, select Settings, check if the microphone has been configured there:

Besides, it's recommended to go through the troubleshooting steps mentioned in the document below and see if it can help:
My microphone isn't working in Teams

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