Onedrive sync issue

Question

Hi,

OneDrive sync says updating files continuously, not syncing 1 or 2 folder contents .

Below is the steps tried:

1)cleared Officefilecache folder
2)Reset OneDrive
3)Restart the machine.
4) No invalid characters or folder names
5)No hidden files.
6)Not allowing to rename the folder. Gives message "The tag present in the reparse buffer is invalid"

Please suggest

Answer 1

Hi, @Romila baretto
Based on the description of your question, can you describe a specific scenario? Better to add screenshots.
I read the solution you tried, "The tag present in the reparse buffer is invalid" is also a similar error in Windows system, you can try to fix Windows.
You can refer to this link on how to repair Windows: use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files
You can also try uploading the file to OneDrive Online to check if the file is available locally.
For issues with OneDrive sync, you can also refer to this link: fix-onedrive-sync-problems

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Answer 2

@Ceasar Chen_MSFT : Tried the steps mentioned in the link https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0b10108f-8459-4a7a-b912-28f8adec5a81 but didn't resolve. Trying to re-install OD client again.

Answer 3

Hi, @Romila baretto
Sorry for the late reply.
We tried again to solve the "The tag present in the reparse buffer is invalid" problem. This problem may be related to Windows not installing updates and corrupt system files.

1.First check whether Windows has installed updates, click Check for updates in the system's settings-Windows Update, wait for Windows to complete the update, restart the computer, return to Onedrive and recreate the error "The tag present in the reparse buffer is invalid" error scene and see if the issue is now fixed.

2.If the problem is not resolved after updating Windows, try running a CHKDSK scan to check for corrupt system files.

1. Press Windows key + R to open the Run dialog.
2. In the Run box, type "cmd" and press Ctrl+Shift+Enter to open an elevated command prompt
3. When prompted by the User Account Control window, click Yes to grant administrative privileges.
4. Once at an elevated command prompt, type the following command and press Enter to initiate file dependency cleanup using the Check Disk Utility: chkdsk c: /f
5. Next, you will be asked to confirm the action. Do this by typing the letter Y and pressing Enter.
6. Wait until the operation is complete, then restart your PC and see if the "The tag present in the reparse buffer is invalid" error is now fixed.

You can also create a new Windows account to test if the problem is related to User Profile.

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Answer 4

I had this same issue. A folder I'd just created within OneDrive wouldn't let me go inside, couldn't delete etc. Had the same error message "the tag present in the reparse buffer is invalid".

I fixed it by booting to command prompt (https://www.minitool.com/data-recovery/boot-to-command-prompt-windows-10-009.html) and then running check disk utility with the following command:

CHKDSK /F

It found some issue and fixed it, now I can access the corrupt folder.

Hopefully this will help others.