Devices showing up under a users devices in Azure AD but the same devices now showing under all devices in Endpoint?

Question

Hi,

Does anyone know why I can't see the names of devices in 'All devices' in Endpoint, yet I can see them under a users devices in Azure Ad?

I want to do some housekeeping and remove all devices that are not used anymore by staff, but once I think I've done that from Endpoint, I then can see more devices under a users name > devices?

Any help would be appreciated.

Thanks,

Greg.

Answer 1

@Greg Fletcher Thanks for reaching out. If I understand you correctly, you want to understand why few of the devices are not shown under endpoint portal but are visible under Azure AD Devices.

Devices which are present under Endpoint manager, are shown only when the devices are enrolled in Intune. The devices get Auto-enrolled if you have setup for it.
Devices can explicitly register for Azure AD without having to get enrolled into Intune.

Here is how you can remove the Stale Azure AD devices : https://learn.microsoft.com/en-us/azure/active-directory/devices/manage-stale-devices
If you want to get rid of MDM controlled devices, follow this , https://learn.microsoft.com/en-us/azure/active-directory/devices/manage-stale-devices#mdm-controlled-devices.

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Answer 2

Thank you.