Devices showing up under a users devices in Azure AD but the same devices now showing under all devices in Endpoint?

Greg Fletcher 21 Reputation points
2022-03-04T11:42:31.723+00:00

Hi,

Does anyone know why I can't see the names of devices in 'All devices' in Endpoint, yet I can see them under a users devices in Azure Ad?

I want to do some housekeeping and remove all devices that are not used anymore by staff, but once I think I've done that from Endpoint, I then can see more devices under a users name > devices?

Any help would be appreciated.

Thanks,

Greg.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. VipulSparsh-MSFT 16,246 Reputation points Microsoft Employee
    2022-03-07T07:22:24.38+00:00

    @Greg Fletcher Thanks for reaching out. If I understand you correctly, you want to understand why few of the devices are not shown under endpoint portal but are visible under Azure AD Devices.

    Devices which are present under Endpoint manager, are shown only when the devices are enrolled in Intune. The devices get Auto-enrolled if you have setup for it.
    Devices can explicitly register for Azure AD without having to get enrolled into Intune.

    Here is how you can remove the Stale Azure AD devices : https://learn.microsoft.com/en-us/azure/active-directory/devices/manage-stale-devices
    If you want to get rid of MDM controlled devices, follow this , https://learn.microsoft.com/en-us/azure/active-directory/devices/manage-stale-devices#mdm-controlled-devices.

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    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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  1. Greg Fletcher 21 Reputation points
    2022-03-07T09:22:01.46+00:00

    Thank you.

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