“A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine”

Question

Hello,

I am trying to launch Unreal Engine 5 on Azure virtual desktop and I get this “A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine”. How can I fix this? I found some suggestions with display adapter but its RDP and can't see anything.

Thank you

Answer 1

@KRLO00

Welcome to Microsoft Q&A Platform, thanks for posting your query here.

Based on issue description, application Unreal Engine throwing error while launching in Azure Virtual Desktop.

It could mostly be due to missing of driver (Nvidia grid driver or AMD GPU driver). You can get this fixed by installing appropriate drivers and reboot the VM. After that check in Device manager for the the installed driver. Please refer below links:

https://learn.microsoft.com/en-us/azure/virtual-machines/windows/n-series-amd-driver-setup
https://learn.microsoft.com/en-us/azure/virtual-machines/windows/n-series-driver-setup

Hope that helps.
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