“A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine”

KRLO00 1 Reputation point
2022-03-05T05:48:37.09+00:00

Hello,

I am trying to launch Unreal Engine 5 on Azure virtual desktop and I get this “A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine”. How can I fix this? I found some suggestions with display adapter but its RDP and can't see anything.

Thank you

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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  1. vipullag-MSFT 24,711 Reputation points
    2022-03-09T07:09:06.187+00:00

    @KRLO00

    Welcome to Microsoft Q&A Platform, thanks for posting your query here.

    Based on issue description, application Unreal Engine throwing error while launching in Azure Virtual Desktop.

    It could mostly be due to missing of driver (Nvidia grid driver or AMD GPU driver). You can get this fixed by installing appropriate drivers and reboot the VM. After that check in Device manager for the the installed driver. Please refer below links:

    https://learn.microsoft.com/en-us/azure/virtual-machines/windows/n-series-amd-driver-setup
    https://learn.microsoft.com/en-us/azure/virtual-machines/windows/n-series-driver-setup

    Hope that helps.
    Please 'Accept as answer' if the provided information is helpful, so that it can help others in the community looking for help on similar topics.

    1 person found this answer helpful.
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