Cancel subscription

Lyanne Campbell 31 Reputation points
2022-03-06T14:29:23.227+00:00

My subscription was registered under my work email. I am no longer with the company, therefore my work e-mail address is no longer valid. As such, I cannot go in to cancel the subscription (email isn't recognized) which automatically renews on March 17th.

How do I cancel this, to ensure I don't get charged on March 17?

Windows 365 Business
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Accepted answer
  1. Dave Patrick 426.1K Reputation points MVP
    2022-03-06T14:58:01.12+00:00

    Since you no longer have access to the account your only option may be to stop the transactions from the card being used.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  1. Dave Patrick 426.1K Reputation points MVP
    2022-03-06T14:30:23.343+00:00

    What service are you trying to cancel?

    1 person found this answer helpful.
  2. Lyanne Campbell 31 Reputation points
    2022-03-06T14:50:22.197+00:00

    Microsoft 365 Family

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