SharePoint crawler shows single item under success of content source

Question

I am using 4 web applications. These are for intranet contents, mysite for users, apps site and workflow site. I have defined two content sources one for people search and other for intranet contents. When I run full crawl on intranet content source using sts4s then only one item is shown under success i.e. top level URL of web application. Exact syntax for intranet content source start address is "sts4s://subdomain.domain.local". When I crawl people content source, it is showing more than 1500 results and working fine. I am using https and sps3s for people content source. Did some internet search which was asking to add http response header of "MicrosoftSharePointTeamServices" in IIS but all of my web applications are already showing this response header. I am also getting 8391 error stating that verification of certificate took so much time. SharePoint Root Authority Certificate is already in trusted certification authority list. ULS log is showing some error stating that it is unable to find host controller service. Checked the status of enterprise search service using Get-SPEnterpriseSearchStatus. Every thing is active and without any error.
Please help

Answer 1

Hello @muhammad masood ,

The default connectors in SharePoint Server:

• The sps3:// specifies the Protocol as SharePoint People Search. If you are using https, then choose sps3s://.
• If you just crawl the content of SSL site, you could use the https:// or sts4s://. And if you want to crawl more information about the SSL site, you could use sts4s://. It is according to your requirement.
• If you use the sts4s:// in the crawl, it will index SharePoint Foundation 2010, SharePoint Server 2010, SharePoint Foundation 2013, SharePoint Server 2013, and SharePoint Server 2016 sites using SSL.

Based on the description of your problem, I suggest you perform the following troubleshooting:

1. View the settings of Content Source
   • Make sure "SharePoint Sites" is checked under the Content Source Type section
   • Add https:// to the Start Addresses section of the Content Source
   • Make sure "Crawl everything under the hostname for each start address" is checked under the Crawl Settings section
   • Then run a Full Crawl of the content source again to test

2. If it still doesn't work, create a new SSL certificate to test. You can refer to this blog to create a Self Signed Certificate in SharePoint.

Thanks,
Echo Du

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Answer 2

After a hard struggle, the solution found was very simple. I was writing fully qualified domain name in the start address of content source like sts4s://abc.xyz.local. Whereas I should have written it like sts4s://abc
Thanks @Echo Du_MSFT