Account recovery

Martin Svárovský 21 Reputation points
2022-03-08T17:48:40.067+00:00

Hey! I have a little problem, someone got sove virus over my pc and it went bad, so done clear win instalation, but i can not login to my account, when i try to recover it from reset i wrote an email and it shows that this account did not exist, i have email about changes on my account, is there way how to get it back? i scrolled almost everything in support app but found anything. Thanks for time.

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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Accepted answer
  1. Dave Patrick 426.2K Reputation points MVP
    2022-03-08T17:59:09.4+00:00

    If an account access problem then try resetting via the account recovery form
    https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Use the Get Help app here to chat online with someone
    https://support.microsoft.com/ContactUs

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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