Why is name resolution not working?

Question

If not in the office, cannot access web pages.
Able to ping IP's but not names. Example. ping 8.8.8.8 Yes ping google.com No
nslookup works.

C:\WINDOWS\system32>nslookup 1.1.1.1 4.2.2.1
Server: a.resolvers.level3.net
Address: 4.2.2.1
Name: one.one.one.one
Address: 1.1.1.1

Have tried manually setting DNS 8^4 and 76.76.19.19 and using automatic.

No DNSSEC policies set that I can find. FW turned off still fails.

Outside source of internet access does not matter. hot spot or guest wifi or whatever; no joy.

C:\WINDOWS\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-VV8PDK7
Primary Dns Suffix . . . . . . . : arta.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : arta.local

Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : arta.local
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7265
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.19.55(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, March 8, 2022 6:30:56 PM
Lease Expires . . . . . . . . . . : Wednesday, March 9, 2022 12:39:02 AM
Default Gateway . . . . . . . . . : 192.168.19.254
DHCP Server . . . . . . . . . . . : 192.168.19.254
DNS Servers . . . . . . . . . . . : 4.2.2.1
8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

What's left? primary dns suffix issue forcing the path to go look for the office server?

Answer 1

For some reason there is no physical address (mac address) which could be problematic for routing.

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Answer 2

Hello @Imnotsosure

If ping DNS name fails but IP address succeeds, then it's probably be the issue with DNS.

NSLOOKUP do not use hosts file and use only DNS queries. Have you tried add an entry in your hosts file to map the IP to the hostname?

Primary DNS suffix is part of your FQDN, but Connection-specific DNS Suffix can be automatically added to any DNS queries that do not specify a domain name.

Best Regards
Karlie

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