"Bad request" error while creating a tenant

Question

When I try to create a tenant:

azsphere create tenant --name NewTenant

I get promted:

You have logged in with the following account: t*********@******.com. Caution: a device can only be used once to create a tenant. Do you want to use this account to create a new Azure Sphere tenant using the attached device? (y/n):

I press "y" and enter. I am expecting to create a new tenant using the attached device but instead I get this error:

command failed due to invalid parameters. Check the values you provided and try again. The Azure Sphere Security Service sent the following message: Bad Request

What does this even mean and what should I do about it.

Answer 1

Hello @tage danielsson

Are you sure that you are using the right account to create a new Azure Sphere tenant using the attached device?

I hope you have already visited this page:

When you create a tenant, the Azure Sphere Security Service records the device ID of the attached device. Each device ID can be used to create only one Azure Sphere tenant.

You can use the --force-additional parameter to force a new Azure Sphere tenant to be created. Use this command only if you are certain that you want to use the current account to create a new Azure Sphere tenant using the attached device. A device that has previously been used to create an Azure Sphere tenant cannot be used to create a new tenant.

Normally "azsphere tenant create" should read the locally attached device ID and send it automatically. Anyone needing to create a tenant should get the device ID with "azsphere device show-attached" and then use "azsphere tenant create -d <deviceid>" Please try this command and do let us know!

Please comment in the below section for further help in this matter, happy to help.

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