This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I'm learning Intune. Yesterday a bad Configuration profile was introduced into the settings and Autopilot was stuck and never got passed the User configuration policies. I ended up having to reinstall Windows from a USB just to get back in.
What can I do to get out of an Autopilot setup if it has gone bad so that i can review the system and so on?
Was rebuilding the OS from scratch the only way out?
I looked for a while for any sort of kill command but couldn't find it. I could only logout and restart.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
@ComputerHabit , For such situation, we can set "Allow users to reset device if installation error occurs:" as Yes. If there's any failure in ESP, there will be an option "reset device". Set "Allow users to use device if installation error occurs:" to Yes to gives users the option to bypass the ESP and use their devices when an installation fails. we can see more details in the following link:
https://learn.microsoft.com/en-us/mem/intune/enrollment/windows-enrollment-status#create-new-profile
To troubleshoot Autopilot issue, here is an article for the reference:
https://oofhours.com/2020/07/12/windows-autopilot-diagnostics-digging-deeper/
Note: NOn-microsoft link, just for the reference.
Hope it can help.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.