Intune Autopilot stuck how to get out of it for a client

ComputerHabit 821 Reputation points
2022-03-09T16:02:39.747+00:00

I'm learning Intune. Yesterday a bad Configuration profile was introduced into the settings and Autopilot was stuck and never got passed the User configuration policies. I ended up having to reinstall Windows from a USB just to get back in.

What can I do to get out of an Autopilot setup if it has gone bad so that i can review the system and so on?

Was rebuilding the OS from scratch the only way out?

I looked for a while for any sort of kill command but couldn't find it. I could only logout and restart.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,754 questions
Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,275 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,503 questions
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Accepted answer
  1. Crystal-MSFT 44,421 Reputation points Microsoft Vendor
    2022-03-10T01:10:59.14+00:00

    @ComputerHabit , For such situation, we can set "Allow users to reset device if installation error occurs:" as Yes. If there's any failure in ESP, there will be an option "reset device". Set "Allow users to use device if installation error occurs:" to Yes to gives users the option to bypass the ESP and use their devices when an installation fails. we can see more details in the following link:
    https://learn.microsoft.com/en-us/mem/intune/enrollment/windows-enrollment-status#create-new-profile

    To troubleshoot Autopilot issue, here is an article for the reference:
    https://oofhours.com/2020/07/12/windows-autopilot-diagnostics-digging-deeper/
    Note: NOn-microsoft link, just for the reference.

    Hope it can help.


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