Hello @Ratheesh Karela [SV | AUH | TA Dept.] - Welcome to Microsoft Q&A and thanks for reaching out to us.
If I understand correctly, you are trying to run and install crystal reports.
- If so, azure Web app don’t support Crystal Reports. They do support SSRS reporting control for ASP.NET.
- Azure Web Apps is complete PaaS Offering where Developers completely focus on Productivity, while infrastructure is maintained by Azure.
- It has limitations of not able to modify the existing infrastructure or any kind of installations.
- Azure Web Sites are intended to deploy websites for uploading the folder containing the site with all the sources such as aspx, .cs, .js, .css, bin folders which can run without the need of
installing anything on the server. - We can't run Crystal Reports in Azure Web Apps as you can't install COM components in the Web Apps sandbox.
- To use crystal reports , try cloud service or Azure VM.
- You need to use a Virtual Machine and your app should run without any changes.
- Many of the reporting services won’t work due to Sandbox limits. Azure Web App sandbox
- We can use an Azure Cloud service as it will allow us to install 3rd party software: Common startup tasks for Cloud Services (classic)
- Another option is to use an Azure VM Virtual machines in Azure
Hope this helps. and please feel free to reach out if you have any further questions.
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