Microsoft Azure Support

Basil 1 Reputation point
2022-03-10T15:54:11.807+00:00

Hi,

I created 2 azure support requests monday with a valid "standard" support plan and I still haven't received any reply.

I checked this document https://azure.microsoft.com/en-gb/support/plans/response/ which says I should have an initial response in less than 4 hours (because my requests were severity B) but it has been almost 4 days and no response.

Are Azure having problems with a huge backlog?

When do you think I will get a response ?

Thanks,

Basil

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