Microsoft Azure Support

Basil 1 Reputation point


I created 2 azure support requests monday with a valid "standard" support plan and I still haven't received any reply.

I checked this document which says I should have an initial response in less than 4 hours (because my requests were severity B) but it has been almost 4 days and no response.

Are Azure having problems with a huge backlog?

When do you think I will get a response ?



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