Unable to delete the hard disk (404 Error)

Question

Unable to delete the hard disk (404 Error)

Yako2508 21

Hello all,

when I try to open my "Premium SSD" in Azure, I get a 404 error (see picture). Due to this error I unfortunately also do not have the possibility to delete it.
It's just unbelievable that I can't delete a hard drive because of the extremely high charges for this hard drive. I had created this only for test purposes briefly.

I need urgent help!

This is the error: { "shellProps": { "sessionId": "ba48947b82084bb7b881330fd4f57e24", "extName": "Microsoft_Azure_DiskMgmt", "contentName": "DisksBlade", "resourceId": "/subscriptions/Censored/resourceGroups/NETWORKWATCHERRG/providers/Microsoft.Compute/disks/APP_DATA", "code": 404 }, "error": { "message": "Nicht gefunden", "code": 404 }}

Best regards!

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Answer 1

Subbu Konathala 156 Microsoft Employee

Hi @Yako2508

Based on the information provided, the disk probably is deleted already but may be the sync operation at backend is not complete yet or may be took some time to refresh.

Could you please try check again to see if the problem still persists? If yes, please try again in a new browser session / incognito mode to confirm the issue.

If that's still not helping, then I would recommend creating a support ticket, so that in can be investigated further and help fix the problem.

Please reach out if you have any further questions.

If the response helped, do "Accept Answer" and up-vote it.

Yako2508 21 Reputation points

2022-03-12T21:37:33.713+00:00

Hi SubbuKonathala

I finally managed (apparently) to delete the disk.
I created a new resource group, then moved it and removed the disc with the resource group. It seems to have worked as I can no longer see it. Unfortunately, though, it was billed another $7 that night, so I'm not sure if it's actually gone.
I followed your advice and wrote to the Azure support team. I asked for information as well as im getting a refund.
It is not my fault that I was billed again, the disk could not be deleted even though I wanted to. So I should have a right to get it refunded.

I'll let me surprise what the support writes me on Monday.
Subbu Konathala 156 Reputation points Microsoft Employee

2022-03-12T22:37:28.627+00:00

Hi @Yako2508

Rest assured they will certainly help you out on that. I you need any further assistance on this, please feel free to reach out.

If the response helped, do "Accept Answer" and up-vote it.

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Unable to delete the hard disk (404 Error)

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