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Sandbox activation failing

Santhykrishna S 11 Reputation points
2020-01-26T07:56:16.263+00:00

hi ,

while i do azure course, i am getting error message like 'Your Microsoft account must be linked to a valid email to activate a sandbox. Go to Microsoft Account Settings to link your email and try again.' and hence unable to proceed further.

can anyone help me.
note : mail ID already verified.

Regards,
Santhykrishna

Azure | Azure Training

4 answers

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  1. Ashutosh Tripathi 101 Reputation points
    2020-10-06T14:23:49.533+00:00

    In my case the email address was verified, yet I still had the same issue.

    Here is what I do to make Azure Sandbox work:

    20 people found this answer helpful.
  2. Vaibhav Chaudhari 38,976 Reputation points Volunteer Moderator
    2020-01-27T06:40:12.463+00:00

    You might not get answer here as this is a different forum. You may report the sandbox related issue here in last Report feedback section - troubleshooting

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    If the response helped, do "Mark as answer" and upvote it

    5 people found this answer helpful.
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  3. Peter Leong 21 Reputation points
    2020-04-30T23:59:24.42+00:00

    I had the same problem and found an empty email address in the Profile | Settings page.

    Entering an email address and agreeing to the terms meant I could continue my lessons. You have to agree if you want to continue learning. It's also the email address used to log into Azure for sandboxes. I tried using a different email address to that of my account but the sandbox and the in-browser cloudshell don't work.

    On the plus side, at least you can 'Unsubscribe' afterwards which removes the email address (and resumes prevention of sandbox activation)

    4 people found this answer helpful.
  4. Promise Chukwuenyem 21 Reputation points
    2021-02-27T09:14:31.647+00:00

    I had this same issue. The problem was that I was logging in with my username instead of my full email.

    So instead of ******@outlook.com, I was using the username promisepreston.

    All I had to do was to log out from https://learn.microsoft.com and https://account.microsoft.com

    Afterwhich, I logged in to https://learn.microsoft.com/ with my email which is ******@outlook.com

    This time everything worked fine.

    4 people found this answer helpful.

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