Battery for Microsoft surface pro 8 drains when computer powered off

Question

Yesterday the batter for my new Microsoft surface pro 8 (windows 11) started draining to 0% even after it is powered off.

Answer 1

The product group for Surface hardware actively monitors questions over at
https://answers.microsoft.com/en-us/surface/forum
https://techcommunity.microsoft.com/t5/surface-devices/ct-p/SurfaceDevices

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

Hello,
Open an Elevated CMD prompt
Run powercfg /batteryreport

Also run powercfg /energy

Both of these commands generate reports that can show battery scenarios

Thanks
Darrell