[SOLVED] Problems with Windows 11.

Question

Recently, I noticed that my start menu layout just got reset for no reason,
I just installed and uninstalled a few programs.
Maybe it was because I uninstalled Office and Office Click-to-Run because I was switching to LibreOffice.
I used Uninstall Tool to do this.
Then I installed BleachBit, and checked some Deep Scan options, and cleaned up space.

After a restart, the context menu of the Start Menu completely disappeared:

Note that this problem was not here when I upgraded to Windows 11.

I also have another problem:
I cannot download some updates.

I tried sfc /scannow and DISM /Online /Cleanup-Image /CheckHealth
Update: I tried DISM /Online /Cleanup-Image /ScanHealth and DISM /Online /Cleanup-Image /RestoreHealth,
the outputs and logs are here.

UPDATE: I fixed the problem moving the files from the C:\Users*Username*\AppData\Local\Microsoft\Windows\WinX folder from the Windows Sandbox to my host laptop, and it actually worked, after restarting explorer.exe!
If you have the same problem, try my solution.

Answer 1

Hi @MrCat1421

In this case is more than possible that the settings were deleted and reverted due to the usage of BleachBit, since this is a tool to remove and "clean" the computer and user profile it surely has wiped the taskbar settings.

Regarding the other issue with Windows update, usually that error 0x80070002 is related with some corruption on the components for Windows Update, please try the next:

• Reset Windows Update components: https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually
• Run an image repair (recommended to run using a downloaded image, mounted) https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/repair-a-windows-image?view=windows-11
• Cleanup the WinSxS folder: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/clean-up-the-winsxs-folder?view=windows-11

Hope this helps with your query,

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--If the reply is helpful, please Upvote and Accept as answer--

Answer 2

1) Open administrative Powershell and type or copy and paste:

get-computerrestorepoint

2) If there is a restore point prior to the above problems then restore the computer to the oldest restore point

https://www.elevenforum.com/t/use-system-restore-on-windows-11.3604/

3) If there are no working restore points then consider a reset save files (this requires the reinstallation of drivers and applications)

https://www.elevenforum.com/t/reset-windows-11-pc.433/

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