windows 10 is not working

user_work 1 Reputation point

I have a problem with windows 10. when I unlock it. Windows don't work for 5 minutes. I con not do anything.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Docs 15,151 Reputation points

    1) See if there is any difference when in safe mode: Win + restart

    2) Open administrative command prompt and type or copy and paste:

    sfc /scannow
    dism /online /cleanup-image /restorehealth

    3) Consider a system restore to a date prior to the date of the problem.

    4) And see if disabling and reenabling the lock screen makes any difference:

    Disable lock screen.


    Reenable lock screen


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  2. Kapil Arya 7,771 Reputation points MVP


    Suggest you to run System File Checker scan:

    1. Search for 'command prompt' using Cortana or Windows Search.
    2. From results, right click on Command Prompt and select Run as administrator.
    3. Type sfc /scannow command and press Enter key.
    4. Let the command complete and then reboot the machine.

    If issue still persists, perform clean boot:

    Let us know if this helps!

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