Restore microsoft authenticator app without backup

Question

Hi,

I delete accidentally my Microsoft authenticator app and now i cant login my Power BI account.

I have password of my account but i have no other second verification methods besides Microsoft authenticator app. I still have the same telephone and same number. Unfortunately i didnt use backup options :(

Is there a way to reach my Power BI account? For example is it possible to activate receive sms my current telephone?

Thanks for your understanding,

Regards

Answer 1

Then you'll need to recover the account if possible. Try resetting via the account recovery form
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Use the Get Help app here to chat online with someone
https://support.microsoft.com/ContactUs

--please don't forget to upvote and Accept as answer if the reply is helpful--