Restore microsoft authenticator app without backup

M. Serkan Kilic 1 Reputation point


I delete accidentally my Microsoft authenticator app and now i cant login my Power BI account.

I have password of my account but i have no other second verification methods besides Microsoft authenticator app. I still have the same telephone and same number. Unfortunately i didnt use backup options :(

Is there a way to reach my Power BI account? For example is it possible to activate receive sms my current telephone?

Thanks for your understanding,


Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,619 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Dave Patrick 426.2K Reputation points MVP

    Then you'll need to recover the account if possible. Try resetting via the account recovery form

    Use the Get Help app here to chat online with someone

    --please don't forget to upvote and Accept as answer if the reply is helpful--