I just got a new phone and signed into authenticator on it but its not bringing up accounts like coinbase or crytpo.com

Emery Huff 1 Reputation point
2022-03-14T16:28:39.207+00:00

Why can't I transfer all my accounts from my old phone to my new phone on Microsoft authenticator I signed in but nothing is appearing?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,150 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,629 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. risolis 8,711 Reputation points
    2022-03-18T07:06:43.127+00:00

    Hello @Emery Huff

    Thanks for posting!

    I wonder if you create a back up on your old phone before doing transfer accounts....

    Regards,

    0 comments No comments