Sysprep unable to Generalize Image due to Microsoft OneDriveSync

Question

We recently received new desktops so we could transition everyone to Windows 11. My issue is when I try to generalize my image I get this error: Package Microsoft.OneDriveSync_21220.1024.5.0_neutral_8wekyb3d8bbwe was installed for a user, but not provisioned for all users. I researched this issue on an earlier attempt at generalizing my image and uninstalled the package with no problem and generalized the first time. Now, I run the commands and nothing happens. I try to install the package nothing happens. I remove the entire AppxPackage and I still get this error. It keeps pointing towards this package as the issue even though I have repeatedly "uninstalled" this package. We currently run a Business version of Office 365 on this image of Windows 11 (fully updated). Any advice would be great.
Note: I run all scripts elevated

Answer 1

Hello @LRCS_Tech

A few commands might be useful:

1.Get the package full name, Get-AppxPackage -allusers | Select Name, PackageFullName ; Get-AppxPackage
2.Get package user information , get-appxpackage -Name WindowsCamera -alluser
3.Remove-ProvisionedAppxPackage -PackageName Remove-AppxProvisionedPackage

Best Regards
Karlie

---

If the Answer is helpful, please click "Accept Answer" and upvote it.