How to Save email in owa.

Microsoft Q & A 381 Reputation points
2022-03-16T21:55:19.063+00:00

I want to know how we can save email in msg format in outlook web access.

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  1. Joyce Shen - MSFT 16,701 Reputation points
    2022-03-17T01:56:08.707+00:00

    Hi @Microsoft Q & A

    I'm afraid this requirement cannot be achieved to save email in msg format in OWA.

    We can only create a new email, drag an existing email onto it and it gets added as an attachment, then one can click the down-arrow on the attachment to Download, which creates a file called “eml”.
    183905-image.png

    Here is a related thread discussed the same question, you could take a reference:
    Save As / Export Email (msg file) in OWA


    If an Answer is helpful, please click "Accept Answer" and upvote it.

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  2. Ansh Gautam 1 Reputation point Student Ambassador
    2022-03-22T06:57:23.957+00:00

    Hi @Microsoft Q & A

    1. Firstly, start a new message on your Outlook web app
    2. Then, click to edit the message in a new window
    3. Now, select all emails you would like to save (including their attachments)
    4. Drag the selected emails to a new message in a new window
    5. Once the emails are positioned, click the down arrow on the attachment
    6. Now, download the email message, or you can send the message to yourself or save it as a draft
    7. Once you receive the new email, download all attachments
    8. Choose the preferred location of your attachment on your computer
    9. Save the download

    In this case, the emails will be saved as an attachment in a draft or send folder. You can use these emails for your future needs.


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