Face ID issue

Question

Whenever i try to approve of a sign in from another browser or device on one of my microsoft accounts, it keeps saying my Face ID or Passcode has changed and i should re-enable phone sign in. I have no idea what that means, i need help please.

For

Answer 1

If an account access problem then try resetting via the account recovery form
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Use the Get Help app here to chat online with someone
https://support.microsoft.com/ContactUs

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