SCOM Event Id 623 | HealthService (9348)

Swapna Malipatil 1 Reputation point
2020-08-26T10:26:02.087+00:00

Hi ,

We have this event id 623 on one of the agent resulting the agent to be in greyed out.
Below is the eventid details. Could you please help me understand the issue and resolution.

"HealthService (9348) Health Service Store: The version store for this instance (0) has reached its maximum size of 60Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back. "

Thanks in advance!!

Regards,
Swapna M

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. Leon Laude 85,666 Reputation points
    2020-08-26T11:29:43.11+00:00

    Hi,

    This event indicates that the version store is full, can you post a screenshot of the full event from the Event Viewer so we can identify where it is coming from?

    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)

    Best regards,
    Leon

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  2. AlexZhu-MSFT 5,551 Reputation points Microsoft Vendor
    2020-08-27T06:53:45.453+00:00

    Hi,

    As Leon suggested, we may need to know the Source of the Event ID.

    If we are using Veeam nWorks for VMware, we may refer to the solutions mentioned in the below article:

    http://billbjerrum.blogspot.com/2012/01/health-service-store-has-reached-its.html

    Hope the above information helps.

    Alex Zhu

    If the response is helpful, please click "Accept Answer" and upvote it.

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