Emails download on Client computer

BAB 31 Reputation points

Hi all
We have Exchange server 2016 install , Outlook we are using is 2013 and 2016 , Want to know is there any if outlook client connects to Exchange server

Email are directly download on client computer and remove from the Exchange Server..


Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Joyce Shen - MSFT 16,646 Reputation points

    Hi @BAB

    Do you mean you have encountered the issue that when you download the emails on your client then they get removed from the server or you want to meet this requirement? Please correct me if I have any misunderstanding about your description

    If you have encountered this issue, you could check if you configured your account as a POP3 account:

    Check the account type in outlook account settings.

    And if you want to meet the requirement that remove the emails from the server after downloading them, in addition to configure the POP account, you could also consider the methods introduced here: Delete mails after downloaded to outlook

    And the related link below about autoarchive:
    AutoArchive settings explained

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