Hi @reuvygroovy
If this issue is with a single user then most probably it might be a profile corruption and you can try to reset the profile or create a test profile and see if that sorts the issue.
Your security software might be conflicting with file sharing on the network, try to disable security software temporarily and check the printer status.
Another troubleshooting step would be to disable the Allow pruning of published printers policy setting (Computer Configuration\Administrative Templates\printers\Allow pruning of published printers)
Temporarily turn off the password-protected sharing and restart printer spooler services and check if the issue persists.
Hope this resolves your Query!!
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