rundll32 printui.dll PrintUIEntry

Question

I am trying to map a network printer for all users.

I run the following command locally as a local admin:
rundll32 printui.dll PrintUIEntry /ga /n"\printer\Color"

When I run the command:
rundll32 printui.dll PrintUIEntry /ge

I see the above printer listed there. I also see it listed in the registry under the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Connections

But when I login as the user (of course after logging out) I don't see it listed under Printers & scanners for any user

The print server is Windows 2019 and the Client is Windows 10

Answer 1

Hi @reuvygroovy

If this issue is with a single user then most probably it might be a profile corruption and you can try to reset the profile or create a test profile and see if that sorts the issue.

Your security software might be conflicting with file sharing on the network, try to disable security software temporarily and check the printer status.

Another troubleshooting step would be to disable the Allow pruning of published printers policy setting (Computer Configuration\Administrative Templates\printers\Allow pruning of published printers)

Temporarily turn off the password-protected sharing and restart printer spooler services and check if the issue persists.

Hope this resolves your Query!!

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Answer 2

>If this issue is with a single user then most probably it might be a profile corruption and you can try to reset the profile or create a test profile and see if that sorts the issue.

No, I don't think that's it, because event upon 1st logon it doesn't work. I have also tried with multiple users, and sometimes it works and sometimes it doesn't, even on different machines.

>Your security software might be conflicting with file sharing on the network, try to disable security software temporarily and check the printer status.

again, what is weird is the command works, and even displays, but there are no error.

>Another troubleshooting step would be to disable the Allow pruning of published printers policy setting (Computer Configuration\Administrative Templates\printers\Allow pruning of published printers)

we aren't using AD published printers.

>Temporarily turn off the password-protected sharing and restart printer spooler services and check if the issue persists.

where?

Answer 3

did you get the issue resolved? I have the same issue.