Operations Manager 2019 - Office 365 Management pack - issue with HTML5 dashboards

Renoud Grappin Ivan 1 Reputation point
2022-03-18T10:29:59.18+00:00

On SCOM 2019, I have recently put in place Management pack for Office 365 monitoring
Monitoring is now in place but there is an issue with HTML5 dashboards provided : they display load cursor endlessly and don't show any graph

Example :

184556-image.png

Did somebody face the same issue ? Is there any workaround for it ?

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. SChalakov 10,271 Reputation points MVP
    2022-03-23T10:27:56.417+00:00

    Hey,

    did you alread cleared the console cache?

    How and When to Clear the Cache
    https://learn.microsoft.com/en-us/system-center/scom/manage-clear-healthservice-cache?view=sc-om-2022

    what about the management server cache? May this would help.

    Regards,

    ----------

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Stoyan Chalakov

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