Please check The registry and then try again
Fixing the Registry
Remove the following registries:
HKEY_CURRENT_USER\Printers\Connections
HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Printers\Roamed
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers\LanMan\ Print Services\Servers\Printers
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-4
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
applied the ‘wmic printer get name’ in command prompt to show the printers.
Afterwards, to delete the printers, Please Apply the ‘printui.exe /dl /n “printer name” command in the CMD console. Then restart the computer. After restarting the computer, Apply the ‘printui /s /t2’ command to show the Print Server Properties console. Remove the remaining installed printer drivers and restarted the computer again.
After doing all of the above, install the necessary printer drivers on the computer.ac
And see if it helps,
Thank you
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