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Realtek Audio Driver missing

huy ton 1 Reputation point
2022-03-19T21:28:29.767+00:00

Hi,
On my Lenovo T5 28IMB05 running windows 11, realtek audio driver suddenly disappears today. The device no longer appears in device manager. I've checked windows updates and check for updated drivers. The latest windows update was 8 days ago, and windows and device drivers are up to date. I tried uninstalling and reinstalling audio drivers. I downloaded latest realtek driver again from Lenovo website and reinstalled it. Nothing works. Please help.
Thanks

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. T. Kujala 8,706 Reputation points
    2022-03-20T04:50:53.317+00:00

    Hi @huy ton ,

    You could try to add it as legacy hardware.

    You can also reset BIOS to its defaults.

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  2. Castorix31 83,206 Reputation points
    2022-03-20T08:23:56.693+00:00

    Maybe you can try with a free tool to check/update drivers
    like Driver Booster or other

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  3. Docs 15,491 Reputation points
    2022-03-20T09:04:48.277+00:00

    Please run these Microsoft Windows troubleshooters using administrative command prompt or administrative powershell:

    For each troubleshooter click on view detailed information > post images or share links into this thread

    For share links please use one drive, drop box, or google drive.

    msdt.exe -id DeviceDiagnostic

    msdt.exe -id AudioPlaybackDiagnostic

    msdt.exe -id AudioRecordingDiagnostic

    Open device manger > click view > click show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post images or share links into this thread

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  4. S.Sengupta 17,311 Reputation points MVP
    2022-06-02T08:12:56.693+00:00

    Try Hardware/ Audio troubleshooter.

    If it fails to detect then there is in-built diagnostic tool of Lenovo. Run that. If it doesn't resolve then visit the nearest support center of Lenovo.

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