
Hi, @MADISON ELIZABETH CZURYLO
Welcome to Q&A forum ~
But could you please share us with more information about you issue, such as the related screenshots? This action can help us better analyze your issue.
Then I have some qustions as followng.
- Is there any message next to the file name at the top of Word windows or at the button of windows?
Such as "Ready-Only", "This modification is not allowed because the selection is locked". - Where did you get this Word document? Was it created by yourselves?
Please also go to Review tab > Protect group, click Restrict Editing > check whether there is "Find Next Region I Can Edit", "Show All Regions I Can Edit" and "Stop Protect" Option. If so, you can click "Stop Protect" and enter the password.
- If there is not any protection on your document, I suggest you save it on OneDrive, then open it via Word online for a test.
Any updates, welcome to post back.
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