M365 - Unblock Option

karthik palani 1,016 Reputation points

Hi All,

Need some suggestion on the below please

We are trying to test the unlock/unblock option in M365 admin center. As understood, once the user gets locked message after entering multiple times. The block option turns to unblock option, is this correct

I tested using an account but its not converting to Unblock, is there anything missing. Please suggest


Microsoft 365 Publishing
Microsoft 365 Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line. Publishing: The process of preparing, producing, and releasing content for distribution or sale.
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  1. Vasil Michev 97,231 Reputation points MVP

    Those are different functionalities. If you block the user via the admin tools, the status will change as shown below:


    However, the automatic "lock" that happens after a user enters invalid credentials too many times is a different functionality, and not exposed in the admin center. You will only be able to see information as part of the sign-in logs.

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