Overlapping Ribbon Icons and loss of Ribbon Function

Werner Rolfe 1 Reputation point
2022-03-22T17:25:15.613+00:00

I am seeing an increasing amount of Ribbon related problems on Microsoft Word and Outlook on a variety of machines as per the included image. Dominant operating System is Windows 10, sub category Pro and Home, and a variety of machine; Lenovo, Dell, Huawei, HP! I have tried a full windows reload, update of graphics drivers and a view reset on Word and Outlook without any improvement.

Any idea where I can poke and prod some more for a solution?

185639-overlap.gif

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,069 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emi Zhang-MSFT 23,906 Reputation points Microsoft Vendor
    2022-03-23T08:36:40.967+00:00

    Hi @Werner Rolfe ,
    What version of Office are you using? Please go to File- Account and provide the detail version number here:
    185947-70.png

    Did you install any third add-ins or applications in PC?
    Does this problem occur every time or occasionally?
    I suggest you install the latest updates for Office and Windows.
    Disable add-ins, antivirus software, or you can perform a clean boot:
    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

    Try these methods and checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.