Onedrive Windows client version confusion..

Question

Onedrive Windows client version confusion..

AdamTyler-3751 431

Can someone explain to me what is going on with the Onedrive client version distribution process at Microsoft please? We use an automated task to distribute the Onedrive client installs using this silent switch...

OneDriveSetup.exe /silent /allusers

From time to time I need to go in and download an updated version of this exe for our automated task. Today we are distributing build 22.12.117.3. It is out of date. Machines with this build already installed have updated to version 22.45.227.4 automatically.

However, when you download Onedrive from Microsoft today (March 23 2022), you can only seem to get version 22.33.213.2. Why can I only download from M$ 22.33, but clients doing an auto update get version 22.45 ?

Using this article to obtain download...
https://learn.microsoft.com/en-us/onedrive/deploy-on-windows

Regards,
Adam Tyler

AdamTyler-3751 431 Reputation points

2022-03-23T15:54:32.943+00:00

Well, I haven't figured out why Microsoft isn't posting the latest EXE for download, but you can find it on a system that has automatically updated. In my case it was here....

"C:\Program Files\Microsoft OneDrive\22.045.0227.0004\OneDriveSetup.exe"

Regards,
Adam Tyler
C3 | Chris Cunningham 1 Reputation point

2022-03-29T20:59:07.687+00:00

A quick update for anyone looking - came across this today.

Appears to be somehow related to newer Microsoft 365 tenants that are synchronizing with SharePoint. Not all of our client base is affected, but the ones that were sync'ing SharePoint sites created in the last 2 weeks (tenant is a month old) seemed to all get nailed immediately after this version update.

Uninstall of the OneDrive client and reinstall with latest public download version, and then re-sync on the Sites appeared to resolve - but we are waiting on Microsoft to acknowledge this issue.

This issue seems like it will be more widespread as more clients update - hopefully Microsoft releases a bigger fix here, as we can't determine if it's solely based on the version of the OneDrive client or if it's somehow related to the version of SharePoint used in a newer O365/M365 tenant.
Alan Jones 1 Reputation point

2022-03-30T13:45:14.593+00:00

when i uninstalled and tried to reinstall the installer proceeded to close to the end then just quit (no error message). This is similar to what onedrive is dong when i tried just starting that.
Alan Jones 1 Reputation point

2022-03-30T16:34:29.223+00:00

I have not had a chance, but saw 22.055.0313.0001 was posted. Has anyone with issues with the 22.045 tested the new 22.055.0313.0001?
Alan Jones 1 Reputation point

2022-03-30T21:42:57.447+00:00

@C3 | Chris Cunningham Did you try the 22.055 release?

2 answers

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AdamTyler-3751 431 Reputation points

2022-03-23T15:54:32.943+00:00

Well, I haven't figured out why Microsoft isn't posting the latest EXE for download, but you can find it on a system that has automatically updated. In my case it was here....

"C:\Program Files\Microsoft OneDrive\22.045.0227.0004\OneDriveSetup.exe"

Regards,
Adam Tyler
C3 | Chris Cunningham 1 Reputation point

2022-03-29T20:59:07.687+00:00

A quick update for anyone looking - came across this today.

Appears to be somehow related to newer Microsoft 365 tenants that are synchronizing with SharePoint. Not all of our client base is affected, but the ones that were sync'ing SharePoint sites created in the last 2 weeks (tenant is a month old) seemed to all get nailed immediately after this version update.

Uninstall of the OneDrive client and reinstall with latest public download version, and then re-sync on the Sites appeared to resolve - but we are waiting on Microsoft to acknowledge this issue.

This issue seems like it will be more widespread as more clients update - hopefully Microsoft releases a bigger fix here, as we can't determine if it's solely based on the version of the OneDrive client or if it's somehow related to the version of SharePoint used in a newer O365/M365 tenant.
Alan Jones 1 Reputation point

2022-03-30T13:45:14.593+00:00

when i uninstalled and tried to reinstall the installer proceeded to close to the end then just quit (no error message). This is similar to what onedrive is dong when i tried just starting that.
Alan Jones 1 Reputation point

2022-03-30T16:34:29.223+00:00

I have not had a chance, but saw 22.055.0313.0001 was posted. Has anyone with issues with the 22.045 tested the new 22.055.0313.0001?
Alan Jones 1 Reputation point

2022-03-30T21:42:57.447+00:00

@C3 | Chris Cunningham Did you try the 22.055 release?

Answer 1

Hi @AdamTyler-3751 ,
I suggest you refer to this support article about The OneDrive sync app update process:
https://learn.microsoft.com/en-us/onedrive/sync-client-update-process#how-the-sync-app-checks-for-and-applies-updates

As the artilce provides:

The OneDrive sync app checks for available updates every 24 hours when it's running. If it has stopped and hasn't checked for updates in more than 24 hours, the sync app will check for updates as soon as it's started. Windows 10 also has a scheduled task that updates the sync app even when it's not running.
To determine if an update is available, the OneDrive sync app checks if:
The latest version released to the update ring is higher than what's installed on the computer. If the installed version is too old to be updated to the current version, the sync app will first be updated to the minimum version within the ring.
The update is available to the computer based on the rollout percentage we set within the ring.
If both of these are true, OneDrive downloads the update to a hidden folder without any user interaction. After the download is complete, OneDrive verifies and installs it. If OneDrive is running, it's stopped and then restarted. Users don't need to sign in again, and they don't need administrative rights to install the update.

Hope the information is helpful.

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C3 | Chris Cunningham 1 Reputation point

2022-03-29T21:00:03.383+00:00

Please see my above comment on affected users. Would love any insight. Thank you in advance.

Answer 2

Alan Jones 1

For some Odd reason I was upgraded to this version today and now Onedrive won't start for me. I have tried the onedrive /reset command and nothing.

Also tried these commands, but nothing along with an MS Office Online repair.
SFC /scannow
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth

Anay ideas?

Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff

2022-03-25T08:50:40.497+00:00

Hi,
"now Onedrive won't start for me" Did you mean you cannot open OneDrive?
Did you get any error message?
You cannot open the OneDrive folder or the OneDrive client?
Alan Jones 1 Reputation point

2022-03-25T15:44:50.31+00:00

I meant I can not get Onedrive the application to run at all... I started a new thread here with more details. I would love any and all help. Afraid it may be a bug.

https://answers.microsoft.com/en-us/windows/forum/windows_10-files/onedrive-updated-to-2204502270004-now-wont-start/a8d9d48b-e4ad-4f95-9664-cd4c5f8763b2

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Onedrive Windows client version confusion..

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