Share via

Intune Company Portal Help for Ihone

Dhaval Dattani 1 Reputation point
2022-03-24T07:54:06.957+00:00

Can anyone help? I have left an organization but still unable to remove my old profile from Intune Company Portal app. I have reset my iphone but still when I down intune company portal app still the old profile is showing.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,750 questions
Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
894 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Lu Dai-MSFT 28,356 Reputation points
    2022-03-25T01:32:55.75+00:00

    @Dhaval Dattani Thanks for posting in our Q&A.

    To clarify this issue, could you successfully remove the management profile in Settings > General > Device Management? If yes, after removing the profile, the device is not managed.
    186695-image.png

    If not, it seems that the iphone is ADE enrollment and IT configured he setting "Locked enrollment" to "Yes" in the Apple enrollment profile, so we can't remove MDM management profile manually in the iPhone.
    https://learn.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-program-enroll-ios#create-an-apple-enrollment-profile

    Given this situation, it is suggested to contact the IT in the old organization to delete the iphone.

    If there is anything update, feel free to let us know.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments
  2. Dhaval Dattani 1 Reputation point
    2022-03-25T04:37:41.187+00:00

    I have removed this Management Profile but still in Intune App old organization profile is showing and that is why I have posted this question. I have heard/read somewhere that after leaving particular organization it take upto 2 weeks to get this app updated is that the case?