Windows 11 Evaluation version, Visio crashing

(Tony) 1 Reputation point
2022-03-24T21:13:49.967+00:00

Visio just started crashing on me today. I'm running the eval copy of Win11, and until today, haven't had any issues. Anyone else running Win11 that has found a fix? Thanks In Advance.

Visio Management
Visio Management
Visio: A family of Microsoft products used to create diagrams and vector graphics.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,551 Reputation points
    2022-03-25T06:09:08.807+00:00

    Hi @(Tony) ,

    > Visio just started crashing on me today

    Could you please provide more information that under what circumstances Visio will crash?

    Does Visio crash when attempting to open any drawings or Visio application?

    • If this issue occurs when opening drawings, I would suggest you go to File > Options > Advanced in Visio, under Display section, please check out the "Disable Enhanced Metafile optimization" box to disable this feature.
    • If this issue even occurs when just opening app, please right-click it, run it as administrator to have a check.
      It's recommended to hold on Ctrl key and open Visio app, until Visio asks you whether you start Visio in safe mode, please release Ctrl key and click Yes. Safe mode could help us troubelshoot Add-ins.
      You can also perform an online repair for it from Conrtol Panel.

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  2. (Tony) 1 Reputation point
    2022-04-05T18:14:33.437+00:00

    I do apologize for the late response. I made the changes that you recommended, and Visio seems to be working fine now. However, I didn't make the change on another laptop and Visio is also working fine there as well. Thank you for the recommendation.