Remote Desktop Freezes with 4K

JB Pollard 1 Reputation point
2022-03-25T13:33:49.88+00:00

On of my user is unable to use remote desktop at his full 4k resolution it just freezes. Is this a known issue he's running windows 10 and the remote computer is Server 2019 I believe.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. BramD 1 Reputation point
    2022-05-05T12:56:22.077+00:00

    Hi JB,

    Our RDS servers does the same think but only when the users are bypassing the broker if they are using the gateway server then it is gone.

    The 4k resolution + DPI scaling are giving errors in Server 2016-2019 as far as i know. Still got no solution

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