Remote Desktop Freezes with 4K

JB Pollard 1 Reputation point

On of my user is unable to use remote desktop at his full 4k resolution it just freezes. Is this a known issue he's running windows 10 and the remote computer is Server 2019 I believe.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. BramD 1 Reputation point

    Hi JB,

    Our RDS servers does the same think but only when the users are bypassing the broker if they are using the gateway server then it is gone.

    The 4k resolution + DPI scaling are giving errors in Server 2016-2019 as far as i know. Still got no solution

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