Windows Server 2019 not allowing me to use Indexing when Remote Desktop Session Host is enabled

Mitch 1 Reputation point
2020-08-27T12:04:15.853+00:00

Hi There,

Can't find much on the internet after doing various searches so have created an account to attempt to find a solution.

I'm having an issue where when I enable the feature Remote Desktop Session Host it doesn't allow me to select the C:\ drive as a indexing option. This is needed for our customers as we do a remote hosting solution so we would need mass people connecting on to a single server at any one given time.

With the feature above disabled (can have all of the other RDS turned on) we can index the main drive (this is on a test server for 2019) but when we enable this feature it then disables the main drive from being able to be indexed.

We are currently using an older version of Windows Server as we are able to have all the RDS services enabled and have indexing on (We use all of the RDS installed except from the RD Virtualization Host) but we want to eventually move to Windows Server 2019.

TLDR:

I'm having an issue where when i enable the RDS service 'Remote Desktop Session Host' it disables the ability to index the C:\ drive. I have the rest of them enabled (besides Virtualization Host as not needed) and they don't cause issues.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,681 Reputation points Microsoft Vendor
    2020-08-28T04:18:06.347+00:00

    Hi,

    This should be a by-design behavior. I had built a test win 2019 VM server with RD Session Host server role installed, and got the same result as yours: C:\ drive cannot be selected as index location.

    21096-image.png

    We have posted it to product team. Also, you can post it via Remote Desktop Services UserVoice forum by yourself:
    https://remotedesktop.uservoice.com/forums/266795-remote-desktop-services-for-enterprises

    Thanks,
    Eleven

    ---Please Accept answer if the reply is helpful---

    1 person found this answer helpful.
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  2. Mitch 1 Reputation point
    2020-08-28T11:42:37.957+00:00

    Hi Eleven,

    Thank you for your response.

    Please let me know if you here anymore information on this request, please let me know (will be checking constantly).

    Regards,
    Mitch

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  3. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,681 Reputation points Microsoft Vendor
    2020-08-31T01:33:43.813+00:00

    Hi,

    We will monitor the issue to see if there is any fix from product team. Once there is any KB release, we will update that.

    Thanks,
    Eleven

    0 comments
  4. Mitch 1 Reputation point
    2020-09-02T08:30:49.413+00:00

    Cheers for that,

    If possible would you be able to send me an email or leave a comment on this thread regarding if this gets changed/fixed?

    Thanks,
    Mitch

    0 comments
  5. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,681 Reputation points Microsoft Vendor
    2020-09-03T01:22:05.807+00:00

    Hi,

    OK, we will leave a comment on this thread if the fix is released.

    Thanks,
    Eleven